Terms and Conditions for ProSitePlans.com
Terms and Conditions for ProSitePlans.com
1. Introduction
Welcome to ProSitePlans.com (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access and use of our website and services.
By accessing and using ProSitePlans.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Services Provided
ProSitePlans.com provides non-certified site plans for use in permitting, planning, and general project visualization. These plans are not certified surveys and are intended for informational purposes only.
2.1 Non-Certified Plans Disclaimer
- Not a Legal Survey: Our plans are not stamped, signed, or certified by a licensed surveyor, engineer, or architect.
- No Guarantee of Permit Approval: While our site plans meet general guidelines for permit applications, we do not guarantee that your local municipality will approve them.
- Accuracy Limitations: Our plans are based on publicly available data, GIS, satellite imagery, and client-provided measurements. Actual conditions may vary, and users are responsible for verifying details.
3. Client Responsibilities
To ensure the best service experience, clients must:
- Provide Accurate Information – Clients must supply correct and complete details regarding property location, structures, and requirements.
- Verify Measurements & Details – Clients should confirm the accuracy of our plans before submission.
- Understand Plan Limitations – If a certified plan is required by a local authority, the client must engage a licensed professional.
4. Revisions and Refunds
We aim for customer satisfaction and provide reasonable revision and refund policies.
4.1 Revisions Policy
- One Free Revision – Clients can request one minor revision at no additional cost (e.g., adjusting dimensions or labels).
- Additional Revisions – Further revisions will be charged according to the complexity of the request.
- Denial-Based Revisions – If a permit authority denies a plan for reasons unrelated to certification, we will modify it free of charge.
4.2 Refund Policy
- Eligibility for Refund – If a revised plan is denied twice by a permitting office, a full refund may be issued upon receipt of denial documentation.
- Non-Refundable Services – If a client proceeds with the plan despite clear indications that a certified plan is required, no refund will be provided.
- Refund Requests – Must be submitted within 60 days of purchase.
5. Pricing, Payments, and Order Processing
5.1 Pricing Policy
- Prices are displayed on our website and are subject to change without notice.
- Any promotions or discounts will be clearly communicated on our website.
5.2 Payment Methods
- We accept major credit/debit cards, PayPal, and other listed payment options at checkout.
- Payments must be completed in full before we begin work on your project.
5.3 Order Processing
- Orders are processed within 24-48 hours unless stated otherwise.
- Processing time may vary based on project complexity and client responsiveness.
6. Use of Site Plans and Intellectual Property
6.1 Permitted Use
Clients may use site plans for:
✔️ Permit applications (if accepted by the local authority)
✔️ Contractor planning and discussions
✔️ Property improvement visualization
6.2 Restrictions on Use
Clients may not:
❌ Claim site plans as official surveys or certified engineering drawings
❌ Sell, redistribute, or modify site plans for commercial use without permission
❌ Use site plans for any misleading, fraudulent, or illegal activities
6.3 Ownership and Copyright
- All site plans, designs, and content on ProSitePlans.com are protected under copyright laws.
- Clients receive a limited, non-exclusive, non-transferable license to use purchased site plans for personal or business purposes related to their property.
7. Limitation of Liability
7.1 No Warranties
- Our services are provided “as is” and “as available” without any express or implied warranties.
- We do not guarantee that our site plans will meet all municipal requirements.
7.2 Liability Cap
- Our total liability shall not exceed the amount paid by the client for the specific service.
- We are not liable for indirect, incidental, or consequential damages, including:
- Permit denials
- Project delays
- Financial losses from plan inaccuracies
8. Privacy & Data Protection
By using our services, you agree to the collection and use of your data as outlined in our Privacy Policy.
We implement industry-standard security measures, but we cannot guarantee absolute security against cyber threats.
9. Governing Law and Dispute Resolution
9.1 Jurisdiction
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
9.2 Dispute Resolution
- Informal Resolution – Clients should contact us first to resolve disputes amicably.
- Mediation/Arbitration – If necessary, disputes may be settled through mediation or binding arbitration in California.
10. Changes to Terms & Conditions
We reserve the right to modify these Terms at any time. Updates will be posted with the latest “Effective Date” at the top of this page.
Continued use of our services after changes indicates acceptance of the revised Terms.
11. Contact Information
For questions, support, or legal concerns, contact us:
📧 Email: [email protected]
By using ProSitePlans.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue use of our services.
🔹 Last Updated: March 10, 2025 🔹
